E-juice and clearomizers/cartomizers are not returnable due to hygenic reasons.
Due to the risk of damaging batteries either by leaking e-juice from cartomizers, cartridges, and clearomizers , or as a result of accidental damage, we can no longer accept the return or replacement of used batteries unless it is determined by Vapour Solutions staff that there is a manufacturer's defect.
We keep our prices low on replacement parts and encourage the ordering of extra clearomizers and batteries for backup supply. We are willing to work with our customers who are not satisfied but we are under no obligation to accept returns of used products as a result of accidental damage. It is very important to be educated on how to fill cartridges, cartomizers and clearomizers and to use care on maintenance of such items.
Returns on unused and unopened products are subject to a 30% restocking fee. Our goal is to have happy and referring customers. If you are unhappy with anything, whether or not you are a customer, please contact us with your questions or comments.
For "Blowout Sales" all sales are final. There are no returns or exchanges.
Electronic cigarettes are just that,
electronic. They are a fragile piece of equipment and should be treated as such. Like any other electronic device, you must not drop, dismantle or submerge
them in liquids of any kind. Electronic cigarettes/vaporizes are not meant to
be carried in pants pockets. Bending and flexing may result in irreparable
cigarette batteries, like any other lithium ion batteries can be overcharged
and doing so can degrade the lifetime and performance of the batteries. You
must monitor the device while charging. Accidents do not warrant a replacement. If
you receive a defective product, it is your responsibility to contact Vapour
Solutions within 14 days of receiving them. The customer will be required to return
all components of the device and proof of purchase and a Vapour Solutions staff
member will determine if the device warrants a replacement. After the 14 business day period, there are no
replacements or refunds.
There are NO EXCEPTIONS on this